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covid policy

In order to ensure the safety of audiences, artists, and staff, The Theatre Centre has implemented a mandatory COVID vaccination policy for all persons entering the building. 

Anyone who visits The Theatre Centre must provide proof of full vaccination as outlined by Ontario legislation. Additionally, for contact tracing purposes, we must have all attendees’ names and contact information on file. 

If you do not have proof of vaccination and proof of identity, and do not provide contact tracing information, unfortunately, you will not be allowed access to the building.

how will it work?

New ticket buyers will view a message online notifying them of the vaccine requirement before they purchase their tickets. By purchasing a ticket, you agree to abide by The Theatre Centre’s policy. 

You will be sent a confirmation email with a reminder of our policy and instructions for providing proof of vaccination when you arrive at the theatre. Regulations require patrons to show their proof of vaccination along with a valid I.D. card. Please perform a self-assessment before travelling to the theatre. 

When you arrive you will be asked to fill out an online Canatrace form using a QR code with your phone (a tablet can be provided). You can learn more about the app (how it works, information collection, and security) here.

Once you have provided contact tracing information you will present proof of vaccination and proof of ID to the box office. You will then be checked in and box-office staff will go over the on-site protocols (which you can read below). 

We thank everyone who wishes to attend a performance for following these regulations and helping to keep the community, staff, and artists safe.    

faq

self assessment

We are asking that everyone self-assess symptoms of respiratory illness before they arrive at the theatre. Although we understand asymptomatic people can transmit COVID-19, we are following safety recommendations from Toronto Public Health and Ontario Health. If anyone has any symptoms of illness, we will not allow them in the building and will advise that they seek out a COVID-19 assessment centre.

Below are the primary symptoms of COVID-19; however, if you are experiencing any symptoms of illness, we will not grant access to the building.

  • Fever (hot to the touch or above 38 Celsius/100.4 Fahrenheit)
  • Difficulty breathing including shortness of breath
  • Chest pain 
  • Chills
  • Cough
  • Sore throat
  • Muscle aches 

For more information on self assessments, and COVID-19 assessment centres you can visit:  https://covid-19.ontario.ca